Privacy Policy

Personal Information We Collect

We collect personal information to provide and improve the products and services we offer and to communicate with you about our service offerings. GLOW Fitness may collect personally identifiable information, such as your: 

  • Personal information (name, mailing address, and email and phone number)

  • Contact details you provide when you submit a request for information or register to attend an event

  • Information that you provide on social media or in response to promotions and surveys, such as photos, comments, and reviews

  • Account or course login credentials

  • Payment information

  • Demographic data such as age, gender, etc. 

We only collect personal information about you if you voluntarily provide it to us. Some of the information we collect may, when combined with other information, be personal information that could be used to identify you. Such information is treated as personal information. You are responsible for ensuring the accuracy of personal information you provide to us. Inaccurate information may affect your ability to use our services, the information you receive when using the services, and our ability to contact you.

How We Use the Personal Information Collected

GLOW Fitness uses and stores the personal information we collect to provide and improve our products and services, to support our business functions, as well as to personalize, provide, measure and improve our marketing. 

Some examples of how we use personal information include: 

  • To provide you with information, products, or services that you request from us (necessary for the performance of our contract with you or otherwise in our legitimate interests to provide you with the relevant information, products, or services)

  • For customer service and customer support purposes

  • To provide, personalize, measure, and improve our website experience For research, analysis, and product development, such as to develop and improve our websites, products and services

  • To support our general business operations 

Disclosing Personal Information

GLOW Fitness does not sell, rent or lease its customer lists to third parties. 

GLOW Fitness may share data with service providers that perform services on our behalf, such as event organizers and coordinators, data management and storage providers, marketers and advertisers, analytics and research companies, and professional advisors. 

GLOW Fitness may also disclose personal information to law enforcement agencies, regulators, and courts in response to a court order, subpoena, regulatory requirements or similar legal process, to report any activities we reasonably believe to be unlawful, or as otherwise required by law. 

Cookies and Similar Technologies

We, as well as third parties that provide content or other functionality for our services, may use cookies, pixel tags, local storage, and other technologies to automatically collect information. These tracking technologies are small data files downloaded to or stored on your computer, tablet, mobile phone or other internet-enabled device that enable us to record certain pieces of information whenever you visit or interact with our email communications, website, applications, tools and other online services. These technologies allow us to understand who has interacted with us and also help us to operate our Services more efficiently, personalize your experience on our website, improve our content and offerings, engage in analytics and measurement and show you advertisements in which you may be interested. These technologies also help us deliver online advertising to you. 

Security

In order to safeguard your personal information, we use reasonable security measures, such as: 

  • Physical measures, such as locks, safes and alarms

  • Password protections on sensitive files

  • Secure web communications

While we do our best to protect your personal information, please be aware that no security measures are perfect or impenetrable. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, please see the final section of this policy for ways to contact us. 

Retention

We keep personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements and our legitimate interests in maintaining such personal information in our records. In doing this we will have regard to the amount, nature, and sensitivity of the personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements. 

Third-party Websites

Any links to third-party websites on our site are provided solely as a convenience to you. We do not endorse or make any representations about these websites or any products, materials, or services. Any personal information you provide on these third-party websites is subject to the privacy practices and policies of those sites. We do not accept any responsibility or liability for the privacy practices or content of any websites or services that are not operated by or for us.

Changes to this Privacy Party

This Privacy Policy may be updated periodically. We encourage you to periodically review this page for the latest information on our privacy practices. As long as you continue to use our services, you agree to this Privacy Policy and any updates we make to it. 

How to Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at: 

GLOW Fitness 

1924 Wake Forest Rd 

Raleigh, North Carolina 27608 

Email Address: support@glowraleigh.com